Tag: workplace trust

Are We All Really Just Unconscious?

We all make quick decisions, sometimes unaware that we’ve even made them. But unless we’re part of the walking dead, the majority of our actions include conscious thoughts on issues like what type of careers we’ll pursue, who will be our friends, or where we’ll live. The same is true

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Anchor Away. Brian Williams’ Six Month Big Shot Leave

On February 10, we learned that Brian Williams had been suspended by NBC news for six months without pay following the revelation that he provided false information regarding a 2003 wartime incident in Iraq. His case made as much news as many of the stories he and his colleagues regularly

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Time to Move On and Forward

Sooner or later, each of us is going to say or communicate something that is hurtful, insensitive, or just plain stupid. Over the course of a business lifetime, this will occur on more than just a few occasions. To be clear, I’m not talking about the grossly out-of-bounds acts and

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Wrapped in a Tiffany Blue Box®

Imagine . . . . Imagine someone you care about extending her hand toward you.  In her hand she holds a small, robin’s egg blue box wrapped with a white ribbon. “Here,” she says, “it’s for you.” What feelings would that beautiful little blue box evoke?  Anticipation?  Excitement? Gratitude?  Curiosity? For

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I Think I Said Something Wrong

A while back, I was at a social event with a group of friends. As I was leaving, one of them, a colleague and friend I have known more than 10 years, made a painful ethnic comment to me. I knew he meant nothing by it and I winced –

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Engagement Starts With Them

A recent Gallup survey found that 70% of American workers are “not engaged” or “actively disengaged” and are emotionally disconnected from their workplaces. These findings are troubling because high levels of engagement translate into better productivity, creativity, retention, and reputation, the not-so-secret-sauces of excellence and competitive advantage. The report includes suggestions on

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Why Culture Trumps Compliance

On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture,

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Is My Life Worth a Buck?

Is my life worth a buck? That’s what many owners of the Cobalt and other General Motors products must be asking themselves now. Surely, that’s the last question GM wants its customers to raise as they decide which vehicle will be their next purchase. This week, a several year old

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Does Brand Matter? Building Brand Ambassadors

Increasingly we hear from clients that what is most important right now is how their workplace culture helps (or possibly hinders) their reputation and brand. Importantly, while our clients continue to care about important topics such as ethical behavior and legal compliance, top of mind in today’s current economy is

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