Sooner or later, each of us is going to say or communicate something that is hurtful, insensitive, or just plain stupid. Over the course of a business lifetime, this will occur on more than just a few occasions. To be clear, I’m not talking about the grossly out-of-bounds acts and words that you just don’t say or do in public, at work or, for that matter, even in private. I’m
Any property owner knows that even a small leak in a pipe has the potential to do massive damage over time. Caught early, a leak won’t ruin much. Ignored long-term, it could cause the roof to cave in.
Headline-grabbing, egregious examples of bad behavior at work may seem like the equivalent of a burst water main. However, they’re usually the end result of less noticeable, long-term damage caused by legal …Continue Reading
We all make quick decisions, sometimes unaware that we’ve even made them. But unless we’re part of the walking dead, the majority of our actions include conscious thoughts on issues like what type of careers we’ll pursue, who will be our friends, or where we’ll live. The same is true in our daily work lives where the combination of our non-thinking and purposeful choices affects the quality of what we …Continue Reading
On February 10, we learned that Brian Williams had been suspended by NBC news for six months without pay following the revelation that he provided false information regarding a 2003 wartime incident in Iraq. His case made as much news as many of the stories he and his colleagues regularly reported. While the circumstances are unique, there’s a vital lesson here for any organization facing what I call “big shot” …Continue Reading
Imagine . . . .
Imagine someone you care about extending her hand toward you. In her hand she holds a small, robin’s egg blue box wrapped with a white ribbon. “Here,” she says, “it’s for you.”
What feelings would that beautiful little blue box evoke? Anticipation? Excitement? Gratitude? Curiosity?
For generations, the robin’s egg blue Tiffany box has captivated imaginations and stirred hearts. It is a cultural icon, synonymous …Continue Reading