The New York Times Test is mentioned often in the context of corporate misbehavior. It basically says that you can decide whether or not you should do something by considering whether or not you’d want it (and your name) to appear in an article on the front page of the
How is it that some learning initiatives work delivering messages which participants absorb and apply while others fail without generating business results wasting time and money in the process? Read learning publications and you’ll find that measuring return on investment [ROI] in terms of behavioral and cultural change is a
He sat in front of me, about eight feet from where I stood. For most of our class on workplace responsibilities, he had looked me in the eye, spoken up, and listened to those around him. But then, something changed. He folded his arms, frowned at the ceiling, shook his
I was visiting with my friend last week just as two scandals broke. We watched the headlines –Lockheed Martin’s incoming CEO, Christopher Kubasik, resigned his position as a result of having a “close personal relationship” with a subordinate. General David Petraeus’ resignation as Director of the CIA hit the news
How do we sustain what we teach? That’s the most frequent question I hear when it comes to workplace learning on civility, inclusion, and compliance. Cost and productivity are constantly being balanced against the urgent need to deliver key messages that result in lasting behavioral change. There are three main
Have you taken a class, gone through a webinar or completed an online module more than a week ago? Quick – don’t check your notes or, review the syllabus – what do you remember? My guess: the more complex and detailed the topic the less likely it is you’ll recall
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