Tag: workplace training

Ebola and Workplace Learning

One patient has died.  Two healthcare providers have been infected with the ebola virus in Texas.  It’s too early to know for sure what happened, but somewhere there is a “learning” issue that needs attention. Last night, Texas Health Presbyterian Hospital announced that it had given its staff mandatory training and that

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Why Culture Trumps Compliance

On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture,

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Thank you, Asia-Pac!

Last week I was in Manila working with colleagues from the Philippines, Hong Kong, Singapore, Australia, India, and China.  I am back home now, researching recipes for adobo and holding in my hand the most beautiful pistachio-colored, South Sea pearl I have ever seen. All in all, a terrific experience

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No Quick Learning Fix For Bad Habits

A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll

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New Year, New Learning Center

The Way People Learn Is Changing…And So Are We. Big things are happening in 2014 at ELI.  Not only are we launching our new Civil Treatment® for Managers and Civil Treatment® for Employees this year, our learning center is getting a MAJOR facelift! Periodically we will be posting pictures of the rennovations

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What We'll Learn in 2014

A New Year has arrived, and it’s time for predictions. I’ll make one and add some suggestions to help deal with a change I see on the horizon relating to learning investments. My prediction is that organizations will increasingly look at learning effectiveness as opposed to learning delivery with a more careful, thoughtful approach

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Championing Federal Employees

Congratulations are due to Katherine Archuleta, who stepped in to her role as director of the Office of Personnel Management on November 4.  Her main objective: to champion federal workers. A noble goal and, as with most things worthy, not easy. Let’s face it, it’s been tough to be a federal worker over

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