Tag: welcome concerns

Wrapped in a Tiffany Blue Box®

Imagine . . . . Imagine someone you care about extending her hand toward you.  In her hand she holds a small, robin’s egg blue box wrapped with a white ribbon. “Here,” she says, “it’s for you.” What feelings would that beautiful little blue box evoke?  Anticipation?  Excitement? Gratitude?  Curiosity? For

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Fixing the Common Cultures at GM and the VA

Consider two entirely different organizations: one is our largest automotive producer; the other, a massive federal agency. What General Motors and the Veterans Administration have in common now are acts of malfeasance that not only have created outrage, but tainted their reputations and the public’s trust. The facts are shocking. 

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The GM Nod and Salute – Legal Poisons at Work, Part 2

From what we have learned from their lawyers’ recently released report, executives and other leaders at General Motors apparently perfected their own non-verbal communication styles with an effectiveness which would have made Don Corleone proud. As candidly confirmed by CEO Mary Barra, leaders developed a cultural practice of tacitly agreeing not

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Accountability CAT-astrophe

“My cats shredded your couch. You are correct.” This is the phrase that converted my husband’s lack of appreciation for cats into a wholesale intolerance of anything remotely feline. It was uttered by his then roommate, a woman with two cats to whom he very reluctantly rented one of the

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Blurred Lines: Learning Together Through Speaking Up

“My male co-worker just called me, ‘babe.’” I turned to look at the forty-something woman sitting next to me on the plane who had just ended her phone call. “Can you believe someone would say that?,” she said.  “How could he not know any better?” She explained that she didn’t

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Jocks, Profs and Docs

There’s a locker room full of facts yet to surface surrounding Jonathan Martin’s departure from the Miami Dolphins. The second-year lineman claims to have been bullied, threatened, and harassed by Richie Incognito, a veteran teammate who played next to him on the offensive line. Martin is 320 pounds, a powerful

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