I was thinking about Baskin-Robbins recently while working with clients on key questions about how to transform their workplace culture. They asked,
How do we sustain the changes we are putting in place?
What do organizations do to reinforce their cultural standards?
I held up the Baskin-Robbins logo. In the 1950’s, the “31®” logo was adopted by Baskin-Robbins to emphasize the variety of ice cream flavors they serve. They wanted …Continue Reading
A New Year has arrived, and it’s time for predictions. I’ll make one and add some suggestions to help deal with a change I see on the horizon relating to learning investments.
My prediction is that organizations will increasingly look at learning effectiveness as opposed to learning delivery with a more careful, thoughtful approach than they have in the past. Particularly for important subjects that affect culture, productivity, and risk, …Continue Reading
What do you get when you mix Sin City, three coworkers 2000 miles from their desks, and a giant training and learning conference? Before you answer this question, we should tell you that the aforementioned co-workers make up ELI’s Product Development team, and as such, live and breathe the Prescriptive Rules®. So, the answer is pretty tame. We people-watched, ate a lot of good food, bonded over our people-watching stories …Continue Reading
Last week I overheard a conversation between my two teenagers. My son told his sister that he was an A-student in Spanish these days. “Having a great teacher makes all the difference,” he explained. Preparing to insert myself into their conversation to point out that he had a great teacher last year when he was failing Spanish, my son independently corrected his initial statement: “Actually,” he said, “The two things …Continue Reading
Recently, I’ve found myself speaking to several professional groups about whether and how ethics and professionalism can be taught. The good news is that yes, these subjects can be — e.g., the content can be delivered to students through instruction. But, there’s more to consider than simply teaching these concepts. What we should be focusing on is whether ethical and professional training can be learned. And, how can key …Continue Reading