Tag: productive workplace

Engagement Starts With Them

A recent Gallup survey found that 70% of American workers are “not engaged” or “actively disengaged” and are emotionally disconnected from their workplaces. These findings are troubling because high levels of engagement translate into better productivity, creativity, retention, and reputation, the not-so-secret-sauces of excellence and competitive advantage. The report includes suggestions on

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Why Culture Trumps Compliance

On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture,

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The Awful Irony of Disruptive Behavior

There are many ways that leaders and co-workers can detract from the performance of those around them. They can be purposely mean spirited, sexually or racially offensive, or downright cruel. While it’s hard for most of us to fathom, for some people, demeaning others brings satisfaction or a sense of

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From Start Up to Grown Up

“It was a lot easier when we were all in our twenties, working out of our garage.” The comment came from one of my clients.  We were meeting to talk about how some of the ways that he, now in his early forties and an executive for a multi-million dollar

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What We'll Learn in 2014

A New Year has arrived, and it’s time for predictions. I’ll make one and add some suggestions to help deal with a change I see on the horizon relating to learning investments. My prediction is that organizations will increasingly look at learning effectiveness as opposed to learning delivery with a more careful, thoughtful approach

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Championing Federal Employees

Congratulations are due to Katherine Archuleta, who stepped in to her role as director of the Office of Personnel Management on November 4.  Her main objective: to champion federal workers. A noble goal and, as with most things worthy, not easy. Let’s face it, it’s been tough to be a federal worker over

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The Honor of Public Service and the Need For Civility

As federal workers struggle with the aftereffects of the shutdown, challenges to their organizations’ budgets – let alone existence, pay freezes, hiring freezes, and potential staff cutbacks – it’s a good time to recall what President John F. Kennedy said about government employment more than 50 years ago. Let the

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Engaged and Committed: Who is Responsible?

Last week I overheard a conversation between my two teenagers.  My son told his sister that he was an A-student in Spanish these days.  “Having a great teacher makes all the difference,” he explained.  Preparing to insert myself into their conversation to point out that he had a great teacher

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When Leaders Mean It

How do you know when an organization is really committed to a culture change initiative?  I believe the lodestar boils down to this: whether it’s being led by or simply given token support by senior leaders. There’s no great wisdom in this observation. The real question is: “How do you

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