Tag: management

Anchor Away. Brian Williams’ Six Month Big Shot Leave

On February 10, we learned that Brian Williams had been suspended by NBC news for six months without pay following the revelation that he provided false information regarding a 2003 wartime incident in Iraq. His case made as much news as many of the stories he and his colleagues regularly

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Engagement Starts With Them

A recent Gallup survey found that 70% of American workers are “not engaged” or “actively disengaged” and are emotionally disconnected from their workplaces. These findings are troubling because high levels of engagement translate into better productivity, creativity, retention, and reputation, the not-so-secret-sauces of excellence and competitive advantage. The report includes suggestions on

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When Leaders Mean It

How do you know when an organization is really committed to a culture change initiative?  I believe the lodestar boils down to this: whether it’s being led by or simply given token support by senior leaders. There’s no great wisdom in this observation. The real question is: “How do you

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The First Four-Letter Word A Child Learns…

Don’t worry, the first, four-letter word a child learns is likely not the one you are thinking. It’s “FAIR.” We understand from early childhood the difference between more or less, better or worse. I was reminded of this recently by one of our clients who challenged leaders in her company to

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The New York Times Test & Corporate Misbehavior

The New York Times Test is mentioned often in the context of corporate misbehavior. It basically says that you can decide whether or not you should do something by considering whether or not you’d want it (and your name) to appear in an article on the front page of the

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Restoring Workplace Trust, Part II

In Part I of this article, I wrote that restoring broken trust is based on behavior, not words, slogans or talking points.  Because trust is breached by actions, it takes other key actions to repair it. These involve ongoing daily leadership behaviors which become the customary routine way things are

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Should You Have An Attention Management Strategy?

Every company today is fighting to attract and retain talent. But there’s another, overlooked, talent war that could yield greater benefits if won, and greater harm if lost.  It’s the war for the attention of your talent. All of our great new forms of communication are eroding our ability to

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