Tag: learning

Blinded by Human Nature and Compliance

We all like to think we’d act quickly and effectively to stop ongoing, illegal, dangerous, or unethical acts once we had notice or a whiff of knowledge of improper behavior. That’s one reason why the apparent inaction of many in the face of allegedly cruel, sadistic, and criminal conduct at Penn

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Ebola and Workplace Learning

One patient has died.  Two healthcare providers have been infected with the ebola virus in Texas.  It’s too early to know for sure what happened, but somewhere there is a “learning” issue that needs attention. Last night, Texas Health Presbyterian Hospital announced that it had given its staff mandatory training and that

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What Did the Mare Hear?

On a visit last month to the Northwest Montana Fair in Kalispell, I stood in the horse barn watching a teenage girl attempt to pull her mare into a stall. With sweat forming across her forehead and her feet sliding across the straw-covered boards of the barn, she pulled hard

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Thank you, Asia-Pac!

Last week I was in Manila working with colleagues from the Philippines, Hong Kong, Singapore, Australia, India, and China.  I am back home now, researching recipes for adobo and holding in my hand the most beautiful pistachio-colored, South Sea pearl I have ever seen. All in all, a terrific experience

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No Quick Learning Fix For Bad Habits

A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll

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