Tag: General Motors

Wrapped in a Tiffany Blue Box®

Imagine . . . . Imagine someone you care about extending her hand toward you.  In her hand she holds a small, robin’s egg blue box wrapped with a white ribbon. “Here,” she says, “it’s for you.” What feelings would that beautiful little blue box evoke?  Anticipation?  Excitement? Gratitude?  Curiosity? For

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Why Culture Trumps Compliance

On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture,

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Fixing the Common Cultures at GM and the VA

Consider two entirely different organizations: one is our largest automotive producer; the other, a massive federal agency. What General Motors and the Veterans Administration have in common now are acts of malfeasance that not only have created outrage, but tainted their reputations and the public’s trust. The facts are shocking. 

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Is My Life Worth a Buck?

Is my life worth a buck? That’s what many owners of the Cobalt and other General Motors products must be asking themselves now. Surely, that’s the last question GM wants its customers to raise as they decide which vehicle will be their next purchase. This week, a several year old

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