Tag: corporate learning

Why Culture Trumps Compliance

On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture,

Read More »

What We'll Learn in 2014

A New Year has arrived, and it’s time for predictions. I’ll make one and add some suggestions to help deal with a change I see on the horizon relating to learning investments. My prediction is that organizations will increasingly look at learning effectiveness as opposed to learning delivery with a more careful, thoughtful approach

Read More »

Can Ethical Behavior Be Taught?

Recently, I’ve found myself speaking to several professional groups about whether and how ethics and professionalism can be taught. The good news is that yes, these subjects can be — e.g., the content can be delivered to students through instruction.  But, there’s more to consider than simply teaching these concepts.

Read More »

When Class Matters

Just as technology has changed how we read newspapers, listen to music, and watch TV shows, movies, and other content-rich events, it’s also altered the academic and workplace classroom and how we deliver learning. We’ve already seen an evolution, which has moved learning from in- person classrooms to online “pre-recorded”

Read More »

Sustaining What We Learn; Changing What We Do

How much of what we learn do we remember? And, how do we make sure that what we learn has an enduring impact on our behavior?  These are the riddles which organizations must solve as they try to measure the value of their investments in learning and the impact it

Read More »

Training, Framing, Retaining, Sustaining

How is it that some learning initiatives work delivering messages which participants absorb and apply while others fail without generating business results wasting time and money in the process? Read learning publications and you’ll find that measuring return on investment [ROI] in terms of behavioral and cultural change is a

Read More »

Does Stealing Attention Violate Your Code of Conduct?

Codes of conduct cover just about everything – what you can say and can’t; what gifts are acceptable and aren’t; relationships that are proper and those that cross the line.  They span a wide swath of legal and operational territory. So let me suggest one more rule to prevent workplace

Read More »

Reaching The Learning Resistant

He sat in front of me, about eight feet from where I stood.  For most of our class on workplace responsibilities, he had looked me in the eye, spoken up, and listened to those around him.  But then, something changed.  He folded his arms, frowned at the ceiling, shook his

Read More »