Tag: consistency

A Prescription to Stop Bullying

During a routine physical, your physician informs you your blood pressure is extremely high. She advises you to live a healthier lifestyle, but beyond that doesn’t tell you how to treat the condition or what could happen if you do nothing. Not a very effective way of convincing you to

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The GM Nod and Salute – Legal Poisons at Work, Part 2

From what we have learned from their lawyers’ recently released report, executives and other leaders at General Motors apparently perfected their own non-verbal communication styles with an effectiveness which would have made Don Corleone proud. As candidly confirmed by CEO Mary Barra, leaders developed a cultural practice of tacitly agreeing not

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No Quick Learning Fix For Bad Habits

A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll

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Action Tips for Values-Based Leaders

How do you build an enduring business or enterprise when the world is changing so fast? For years now, I’ve heard leaders from various industries ask their leadership teams that very question. Many answer the question by focusing on products and services that are or will soon be needed. They’re

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What We'll Learn in 2014

A New Year has arrived, and it’s time for predictions. I’ll make one and add some suggestions to help deal with a change I see on the horizon relating to learning investments. My prediction is that organizations will increasingly look at learning effectiveness as opposed to learning delivery with a more careful, thoughtful approach

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Championing Federal Employees

Congratulations are due to Katherine Archuleta, who stepped in to her role as director of the Office of Personnel Management on November 4.  Her main objective: to champion federal workers. A noble goal and, as with most things worthy, not easy. Let’s face it, it’s been tough to be a federal worker over

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Engaged and Committed: Who is Responsible?

Last week I overheard a conversation between my two teenagers.  My son told his sister that he was an A-student in Spanish these days.  “Having a great teacher makes all the difference,” he explained.  Preparing to insert myself into their conversation to point out that he had a great teacher

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Personal Blogging & Public Transparency

We’ve been hearing stories of bloggers who have lost their jobs for writing entries that their employers decided were inappropriate. Had these people been diarists rather than bloggers, it wouldn’t even come up, but blogs are out there for everyone to see. I suspect blog entries will continue to create

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