Tag: communication

No Quick Learning Fix For Bad Habits

A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll

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Is My Life Worth a Buck?

Is my life worth a buck? That’s what many owners of the Cobalt and other General Motors products must be asking themselves now. Surely, that’s the last question GM wants its customers to raise as they decide which vehicle will be their next purchase. This week, a several year old

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Blurred Lines: Learning Together Through Speaking Up

“My male co-worker just called me, ‘babe.’” I turned to look at the forty-something woman sitting next to me on the plane who had just ended her phone call. “Can you believe someone would say that?,” she said.  “How could he not know any better?” She explained that she didn’t

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Personal Blogging & Public Transparency

We’ve been hearing stories of bloggers who have lost their jobs for writing entries that their employers decided were inappropriate. Had these people been diarists rather than bloggers, it wouldn’t even come up, but blogs are out there for everyone to see. I suspect blog entries will continue to create

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Does Stealing Attention Violate Your Code of Conduct?

Codes of conduct cover just about everything – what you can say and can’t; what gifts are acceptable and aren’t; relationships that are proper and those that cross the line.  They span a wide swath of legal and operational territory. So let me suggest one more rule to prevent workplace

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