Tag: civility

Fighting Workplace Spam – Our Own

They pop in your mailbox. You get more of them a day than you can absorb and remember. They don’t communicate much of value or interest – but they are there and impact your effectiveness. Like it or not, you have to read and respond to them or consciously ignore

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Lance’s Lot –The Cost of Fraud

My son John and I stood several layers of people deep near the Champs Elysees on July 29, 2001 – one of the best days of my life. We had flown to Paris the day before for a bike trip in France which by lucky coincidence coincided with the final

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The How and Why of Speaking Up

When asking employees and managers what they most want to feel, I often hear that they want to be “recognized.”  They want to feel that their contributions matter; that they are seen for who they are and what they contribute.  They want to feel valued and they want their opinions

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Scandal Reflex: More Training For Them

I was visiting with my friend last week just as two scandals broke.  We watched the headlines –Lockheed Martin’s incoming CEO, Christopher Kubasik, resigned his position as a result of having a “close personal relationship” with a subordinate. General David Petraeus’ resignation as Director of the CIA hit the news

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Legality, Civility, Productivity

I spoke with a distinguished executive who has a key role in leading fair employment initiatives for a major federal agency. She told me her organization is dealing with a range of disturbing leadership and workplace issues affecting morale and productivity. Generally, they involve supervisors who scream, yell, slam books,

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