Tag: check the box training

Ebola and Workplace Learning

One patient has died.  Two healthcare providers have been infected with the ebola virus in Texas.  It’s too early to know for sure what happened, but somewhere there is a “learning” issue that needs attention. Last night, Texas Health Presbyterian Hospital announced that it had given its staff mandatory training and that

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Why Culture Trumps Compliance

On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture,

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No Quick Learning Fix For Bad Habits

A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll

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