Leaders need to understand how behavior affects productivity and risk. Managing behavior is just as important as any other aspect of their core responsibilities.
Many businesses overlook the importance of organizational environment, culture, and individual behavior on results. They’ve treated values like respect and civility as business niceties, not business necessities. Reversing that point of view is why I wrote this book.
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“My goal is to make sure leaders understand how behavior affects productivity and risk and that managing behavior is just as important as any other aspect of their core responsibilities.”-Stephen M. Paskoff