With a focus on creating work environments and cultures that align with the delivery of safe, efficient, and patient-centered care, participants will gain a heightened understanding of the correlation between how team members are treated and the quality of the results they achieve. With an emphasis on sustainable behaviors and patient outcomes, this interactive, case-study-based program gives participants skills and practical insights for effectively collaborating to identify, assess, and resolve issues. Importantly, the program equips clinical and healthcare leaders the skills and insights they need to positively engage employees and achieve their mission.