Category: Workplace Trust

Does Brand Matter? Building Brand Ambassadors

Increasingly we hear from clients that what is most important right now is how their workplace culture helps (or possibly hinders) their reputation and brand. Importantly, while our clients continue to care about important topics such as ethical behavior and legal compliance, top of mind in today’s current economy is

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Action Tips for Values-Based Leaders

How do you build an enduring business or enterprise when the world is changing so fast? For years now, I’ve heard leaders from various industries ask their leadership teams that very question. Many answer the question by focusing on products and services that are or will soon be needed. They’re

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Engaged and Committed: Who is Responsible?

Last week I overheard a conversation between my two teenagers.  My son told his sister that he was an A-student in Spanish these days.  “Having a great teacher makes all the difference,” he explained.  Preparing to insert myself into their conversation to point out that he had a great teacher

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The First Four-Letter Word A Child Learns…

Don’t worry, the first, four-letter word a child learns is likely not the one you are thinking. It’s “FAIR.” We understand from early childhood the difference between more or less, better or worse. I was reminded of this recently by one of our clients who challenged leaders in her company to

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More Than 50 Shades of Grey at Work – Part One

Colors mean a lot in our workplaces. They can symbolize issues, groups, and messages. Think of black, white, pink, red, and green, and, more than likely, several associations will quickly come to mind. Green means “go” or “money” or “environmentally conscious.” Most color associations are fairly easy to come up

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What’s Cooking In Savannah – Paula Deen in the Fire

Last week, the Food Network announced it would not renew Paula Deen’s contract when it expires at the end of June.  Her dismissal occurred after she admitted using racial slurs in a pre-trial deposition involving a lawsuit filed by a former employee. She may be the first Southern chef to

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5 Tips for Effective HR Documentation

Actions may speak louder than words, but few things speak louder than words that are documented. Cases can be won and lost on documentation alone.  In fact, I once defended a discrimination claim in which the managers seemed to have handled the situation perfectly – they followed the company disciplinary

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The New York Times Test & Corporate Misbehavior

The New York Times Test is mentioned often in the context of corporate misbehavior. It basically says that you can decide whether or not you should do something by considering whether or not you’d want it (and your name) to appear in an article on the front page of the

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