We’ve been spending time with senior executives and other business leaders talking to and surveying them about issues in their workplaces. Others have identified and analyzed this same issue. A common concern is that distrust of organizations and leadership is high. Many point to the turbulence of the past several years
Scandal, turf wars, political intrigue. Those were the subjects of the conversation two weeks ago between me and two American colleagues now living in Amsterdam. The presidential elections recently over, the Petraeus scandal now breaking, the BBC reeling from a scandal of its own, the US peering over the edge of
I’m standing in thigh-deep water. My wife is to my right, a guide, a few years older than I am, is between us. I’m wearing waders, have a fly rod in my hand, the water is rushing by, and this is all unfamiliar. I bike, I hike, I exercise a
As I sit here writing this blog, it’s occurred to me that everything I need to know about creating sustained learning I can learn from Memphis. That’s my five-year-old German Shepherd, who is resting by my chair as she does every morning. Our morning routine is well-established now. Every morning,
How do we sustain what we teach? That’s the most frequent question I hear when it comes to workplace learning on civility, inclusion, and compliance. Cost and productivity are constantly being balanced against the urgent need to deliver key messages that result in lasting behavioral change. There are three main
A common complaint mentioned on engagement surveys is that managers don’t welcome, listen, and respond to concerns, which means problems fester and good ideas to go unheard. I wrote about this recently in the context of trust as a foundational issue that needs to be built into our workplaces. I
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