Category: Corporate Culture

Work Should Be Like Eric Clapton's Crossroads Festival

A week ago, I listened to the best guitar music on Earth with my good friend and colleague, Ray Amelio, and 80,000 other fans at Eric Clapton’s “Crossroads Guitar Festival” in Chicago. For 12 hours, the hot Chicago sun blistered us, despite lots of suntan lotion, as we listened to performances by ZZ

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Values Trump Laws for Risk Management

Legal protections and the threat of financial damages clearly were not enough to prevent the recent catastrophic explosions on the BP deep-sea rig and in Massey Coal’s doomed mine. Initially, the penalties imposed on BP were said to be limited to $75 million, a pittance compared to the vast wealth

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Banish Soft Skills At Work

We need to banish soft skills at work. I’m not talking about the concept but the term. It’s misleading and counterproductive, making the underlying skills sound as if they are pointless, wasteful frills. Yet, any respected leader will tell you it’s the “soft skills” that distinguish effective leaders from outstanding operational

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More about Bad Docs

Bad doctors lose patients they shouldn’t, cause avoidable complications, distract team members who may deliver the wrong medication, or cause others to keep quiet when they should speak up about problems. I’m not talking about physicians who lack clinical skills, though some may. Rather, these bad docs may have great

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