Category: Workplace Communication

Is it Possible to Operationalize Civility?

One of leaders’ most important jobs is to establish goals and priorities for their teams. They hold employees accountable to things like sales quotas, manufacturing quotas, and user acquisition goals. They expect all employees to understand what those goals are and focus on working together to meet them. When it

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Does Sexual Harassment Training Work?

There’s an assumption among some companies that workplace sexual harassment training simply doesn’t work. Sure, we still make our staff go through it, but mostly because we have to. We want to protect our organizations from lawsuits and show that we’re making an effort. After all, most people wouldn’t dream

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Leadership must be engaged and active

Efforts linked to values and behavior can’t be pigeonholed as a “human resource initiative” or a “risk management process”; they can’t be driven solely by legal counsel or compliance officers. They must be initiated and directed by senior leaders responsible for the overall direction of the enterprise. Your leaders need

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