We’ve all had to work through politically tenuous times before, including during divisive presidential elections that pit co-workers against each other politically. The ethics of talking politics at work have always been dubious. But these days, keeping disruptive politics out of the workplace feels more difficult than ever. The contentious
Turn on the TV, go online, read a newspaper today or tomorrow and you’ll find stories or forums about the decline of civility in politics, at sporting events or in our workplaces. As important as the subject is, what’s often not considered is that civility is variable — it has
A lack of civility in the workplace disrupts employee productivity, threatens health, and prevents happiness. That’s the conclusion of Georgetown University McDonough School of Business professor Christine Porath in a recent Quartz editorial. She connects the dots from a firm’s culture of civility to its bottom line. How Rudeness Steals From
Efforts linked to values and behavior can’t be pigeonholed as a “human resource initiative” or a “risk management process”; they can’t be driven solely by legal counsel or compliance officers. They must be initiated and directed by senior leaders responsible for the overall direction of the enterprise. Your leaders need
A main factor contributing to the problem of poor behavior is that we’ve made ethics, compliance, and daily behavioral standards too complex. By trying to convey too much, we accomplish too little. Thus “teach little, remember much” is a better mantra than “teach much, remember little.” The more effective approach
Civility in the workplace is sometimes viewed as a “soft skill” that is too vague to understand and control. Civility Rules! challenges that notion. What’s soft about preventing millions of dollars in damage? Preserving your firm’s reputation? Creating an environment where you can get the most out of your human
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