Category: Civility

CIVILITY Rules! with Steve Paskoff

Think that your organization’s culture doesn’t affect your company’s performance and bottom line? Stephen Paskoff, President and CEO of Employment Learning Innovations Inc., respectfully disagrees. Paskoff is a nationally recognized speaker and author of CIVILITY Rules. In his recently released book, he offers a new business approach that helps boost

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Slugging at the Pentagon: Civility at Work

The week before last I had the privilege of moderating a distinguished panel for the Department of Defense (DoD) at the 2011 Defense Employee and Labor Relations Symposium.  We discussed DoD’s troublesome rise in hostile workplace environment (HWE) and harassment claims. Investigating and resolving these charges, the vast majority of which

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Install Civility as a Business Process

Tell business leaders there’s a new operational process that will increase safety, quality, teamwork and innovation, cut down on mistakes, surface problems, boost profitability, safeguard their brand, and reduce regulatory risk. Many executives will say they’re in the business of reality – not magical thinking – though perhaps in saltier

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NFL Quarterback, Navy Captain and ESPN Sportscaster: A Parade of People Behaving Badly

From NFL quarterback Brett Favre’s sexting spectacle to Navy Captain Owen Honors’ loss of command for producing racy videos to ESPN sportscaster Ron Franklin’s dismissal for making sexist and derogatory comments, these scandals could be made into blockbuster episodes of an American reality series about “People Behaving Badly.” With today’s fiery mixture of human nature, social media

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Time for Social Media Civility

“My boss is a jerk and this company stinks. I’m outta here. What a rotten week. Oh well, Monday it all starts up again.” “Here’s Dylan at the party: Give him a few beers and watch out.” “They’re squeezing us dry. This place is a rat hole.  What a bunch

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It Takes Leadership from the Top to Build a Civil Workplace

Building a legal and ethical workplace begins at the top. Successful leaders use clear, candid language when communicating their vision of a civil, inclusive and productive workplace, and they back it up with specific actions for which team leaders, their direct reports, and others are accountable. To make the message

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Is It Possible to "Build a Civil Workplace"?

Wherever we work or whatever we do, productivity, efficiency and overall performance demand civility. Why? Civility simply makes good business sense: People do their best work where they can actually get work done – as opposed to dealing with all the other toxic stuff that gets in the way of productive work.

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