Category: Civil Treatment

I’m the APP

I had dinner recently with my friend, a visionary, dynamic, and nationally-known leader in the area of diversity and inclusion. We’d worked closely together in the past but hadn’t seen each other for a couple of years.  We sat looking at the New York skyline and caught up on the

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Las Vegas Leads with Values

Our deepest sympathies are with all of those who lost loved ones or suffered injury as a result of the horrific event in Las Vegas this week.  We have the greatest respect for Las Vegas’s courageous, talented and committed public servants. They saved lives, intervened and brought comfort and help

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CIVILITY Rules! with Steve Paskoff

Think that your organization’s culture doesn’t affect your company’s performance and bottom line? Stephen Paskoff, President and CEO of Employment Learning Innovations Inc., respectfully disagrees. Paskoff is a nationally recognized speaker and author of CIVILITY Rules. In his recently released book, he offers a new business approach that helps boost

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Civil Treatment® at Work in Government

Twenty-five years ago this November, I founded ELI, Inc. with the idea of taking lessons I learned in the courtroom as a former EEOC trial attorney and partner in a management law firm and delivering them to the training classroom. Over the years, my colleagues and I have been proud to work

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11 Trends and Developments for '11

It’s impossible, of course, to predict the future. But at the end of 2010, several recent developments look like they will generate major developments for 2011. Here’s what I think lies in store in 2011 for HR, legal and compliance professionals as we count down to a brand-new year. It’s

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Time for Social Media Civility

“My boss is a jerk and this company stinks. I’m outta here. What a rotten week. Oh well, Monday it all starts up again.” “Here’s Dylan at the party: Give him a few beers and watch out.” “They’re squeezing us dry. This place is a rat hole.  What a bunch

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It Takes Leadership from the Top to Build a Civil Workplace

Building a legal and ethical workplace begins at the top. Successful leaders use clear, candid language when communicating their vision of a civil, inclusive and productive workplace, and they back it up with specific actions for which team leaders, their direct reports, and others are accountable. To make the message

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Is It Possible to "Build a Civil Workplace"?

Wherever we work or whatever we do, productivity, efficiency and overall performance demand civility. Why? Civility simply makes good business sense: People do their best work where they can actually get work done – as opposed to dealing with all the other toxic stuff that gets in the way of productive work.

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When Leaders are Too Busy: What it Really Means

Imagine this conversation: Doctor: “We’ve reviewed the tests; our findings are in line with all of the other opinions. You need this operation. Without it, your life is at risk.” Patient: “This is exactly what I’ve been told; I did my research and know you’re the best. Just one question:

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Values Trump Laws for Risk Management

Legal protections and the threat of financial damages clearly were not enough to prevent the recent catastrophic explosions on the BP deep-sea rig and in Massey Coal’s doomed mine. Initially, the penalties imposed on BP were said to be limited to $75 million, a pittance compared to the vast wealth

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