Category: Workplace Behavior

Six examples of microaggression in the workplace

In the workplace, day-to-day interface among co-workers involves a wide variety of personalities and many different levels of conversation. What happens when those conversations drift toward stereotyping– and in particular, the inconspicuous kind? Even unconsciously, and without intentional bias, comments made by one employee can offend another because of a

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Food for Thought from Fox

Yesterday morning, I wrote a short blog concluding that Fox News would likely face long-term reputational damage if it allowed Bill O’Reilly to continue hosting The O’Reilly Factor. Before I could post it, Fox announced the end of O’Reilly’s twenty-year career with the network. As a broadcast superstar, Bill O’Reilly

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Legal compliance is mandatory but not enough

A leading hospital was concerned about the behavior of two prominent surgeons, widely known for treating other staff with contempt, displaying frequent emotional outbursts including screaming, and making condescending remarks and insulting members of the medical team. The leadership was worried about whether the hospital was headed towards a lawsuit.

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Harassment and the cost of culture at Uber

The recent reports and allegations of sexual harassment at Uber have once again have highlighted the ill effects of a toxic work environment that rewards bad behavior. In mid-February, Susan Fowler, a former Uber engineer, wrote a blog in response to the many questions she’s received about why she left

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How to address rising incivility in the workplace

There is an epidemic of incivility in the world today. You see it in wildly varying political opinions, cyber-bullying, crude, rude, and obnoxious behavior… it’s reaching crisis proportions. Perhaps now more than ever, it’s affecting the workplace, and this behavior creates significant risk for an organization. Combating incivility in the

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EEOC Updates Guidelines on Retaliation

In August 2016, the EEOC issued updated guidance on workplace retaliation, which replaced the previous guidance issued in 1998. During a recent Civil Treatment series webcast, Steve Paskoff, President and CEO of ELI sat down with Paula Garlen, Director of Implementation and Delivery at ELI to discuss the new guidelines

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Building a defense or creating an impact?

Ask yourself this question: When your organization plans a training initiative, which of these two statements is closer to the truth: We are holding the training so we can say we did it and have proof in case we are sued. We are planning the training to have an impact

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The hidden danger of uncivil behavior

Minimizing lawsuits is an important, but insufficient goal. Organizations can live, though painfully, with the cost of lawsuits and claims and damages. What they can’t live with though are the costs that occur from the behaviors that spawn lawsuits which exist as underlying business problems. Lack of focus, attention to

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Was a “Superstar Harasser” Out Foxed?

Less than two weeks after Gretchen Carlson filed her harassment suit against Roger Ailes, the powerful chairman of Fox News is reported to be leaving his employer with a healthy severance package. We may never know what happened. Yet, if Ailes leaves now, his name will be attached to the

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