Category: Workplace Behavior

Make It Matter. Make It Simple. Make It Stick.

A main factor contributing to the problem of poor behavior is that we’ve made ethics, compliance, and daily behavioral standards too complex. By trying to convey too much, we accomplish too little. Thus “teach little, remember much” is a better mantra than “teach much, remember little.” The more effective approach

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Six examples of microaggression in the workplace

In the workplace, day-to-day interface among co-workers involves a wide variety of personalities and many different levels of conversation. What happens when those conversations drift toward stereotyping– and in particular, the inconspicuous kind? Even unconsciously, and without intentional bias, comments made by one employee can offend another because of a

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Food for Thought from Fox

Yesterday morning, I wrote a short blog concluding that Fox News would likely face long-term reputational damage if it allowed Bill O’Reilly to continue hosting The O’Reilly Factor. Before I could post it, Fox announced the end of O’Reilly’s twenty-year career with the network. As a broadcast superstar, Bill O’Reilly

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Legal compliance is mandatory but not enough

A leading hospital was concerned about the behavior of two prominent surgeons, widely known for treating other staff with contempt, displaying frequent emotional outbursts including screaming, and making condescending remarks and insulting members of the medical team. The leadership was worried about whether the hospital was headed towards a lawsuit.

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