The current crisis facing Virginia Governor Ralph Northam is a reminder that none of us can outrun our past. No matter what he did or did not do three decades ago, his handling of the situation has made the situation worse and has called his credibility, character, and leadership into question.
I think most of us would admit that we had beliefs or engaged in behaviors in our youth or …Continue Reading
Government workers perform critical duties for all of us. They keep our infrastructure safe, our water clean, and our transportation running on time. They sometimes even face risks to their own safety in the process.
Because of their vital role, it’s important that these employees are safe and happy at work.
Unfortunately, government workers routinely face the same problems resulting from toxic workplaces that employees in the private sector deal …Continue Reading
Sometimes the ideas of “respect” and “civility” can seem like fuzzy concepts, especially compared to the concrete operational goals that employers have to keep in mind each day.
However, when respect and civility are missing from any place of employment, the consequences are very real and very damaging.
If you’re just beginning the journey of cultural change at your workplace, you might not know where to start. However, it’s not …Continue Reading
In recent years, digital technology has transformed the world of employee training.
Organizations can quickly give employees on-demand access to hours and hours of educational videos and materials. Communication about training topics (and about pretty much anything else) has become much simpler and easier thanks to smart personal devices and apps.
These tools make it easy for employees go through their training programs on their own schedules and at their …Continue Reading
It’s relatively easy to get everyone nodding in agreement in a classroom setting, but a lot harder to achieve real, lasting behavior change – especially when it comes to workplace civility.
People learn best when they can experience what they’re being taught. You can’t just hear about it. It has to be modeled and put into context. You have to role play the scenarios and the training has to be …Continue Reading
January 15th was Dr. Martin Luther King, Jr.’s birthday — he would have been 90 — and as the upcoming holiday celebrating the man and his achievements approaches, I’m reminded of something he once said that is a driving force behind what we’re all hoping to accomplish in the workplace:
“Morality cannot be legislated, but behavior can be regulated.”
ELI’s offices will be closed on Monday in honor of Dr. …Continue Reading
The best workplace leaders know that diversity is much more than a buzzword.
It’s not something that should be approached primarily from a branding standpoint, or simply regarded with trepidation as a potential liability.
Workforce diversity is an advantage. It paves the way for an organization to make the best hires, and it helps build teams that are more creative, adaptable and productive.
The first step that many leaders get …Continue Reading
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