Author: Stephen M. Paskoff

Returning to work after Coronavirus

Back to A Changing Workplace

After several months away, many will soon return to their offices, plants, retail establishments and other workplace settings. As they do, they’ll find a changed, uncertain world as concerns over the spread and risk of Covid19 continue. In anticipation, organizations have quickly developed workplace rules addressing healthcare recommendations and regulatory

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Legal Defense vs. Behavioral Change?

Legal Defense vs. Behavioral Change?

The New York Times recently published an article about growing numbers of videos on sexual harassment. According to the piece, there is an increasing emphasis on using high-quality talent and high production values as companies strive to develop a response to increased awareness of the issues, thanks to the #MeToo

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Training and the 5 C's of Civility by Steve Paskoff

When Training Alone Doesn’t Work: The 5 Cs of Civility

How often have you heard people in your organization complain that “training doesn’t work”? I hear that sentiment all the time in conjunction with training on behavioral issues such as discrimination, inclusion, respect and civility. Often, I have to agree: Training doesn’t work — or, rather, training alone doesn’t work.

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Why Aren’t Things Getting Better?

Even with the rise of #Metoo, well-known figures continue to engage in blatant acts of sexual harassment. Even after decades of the civil rights movement, organizations of all kinds engage in systemic racial and gender bias. Even though study after study shows the importance of respect and inclusion in the

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In Honor of Dr. King

January 15th was Dr. Martin Luther King, Jr.’s birthday — he would have been 90 — and as the upcoming holiday celebrating the man and his achievements approaches, I’m reminded of something he once said that is a driving force behind what we’re all hoping to accomplish in the workplace:

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4 Ways to Maximize the Impact of Civility Training

Delivering civility training is critical for establishing and maintaining productive inclusive workplaces, especially in today’s divisive, politically charged climate. If you want the lessons of civil behavior to really take hold in your organization, your civility initiative should be seen as a means to positively affect results and help surface new

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Civility at Work

Turn on the TV, go online, read a newspaper today or tomorrow and you’ll find stories or forums about the decline of civility in politics, at sporting events or in our workplaces. As important as the subject is, what’s often not considered is that civility is variable — it has

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Checking the Box at the Big Box Store

I’ve worked on developing e-learning for 20 years. By chance, I recently had my worst fears confirmed about how much of it is delivered and absorbed. My new iWatch needed a special screen protector, so I went to a big box retailer, bought the best shield I could find, and

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