Resources

eBooks

Read the latest perspectives from ELI® on trends and best practices for building a civil, inclusive, and productive workplace culture.

Introduction to Unconscious Bias

Ready to learn more about what Unconscious Bias is, and how it can affect your workplace? The Introduction to Unconscious Bias provides an overview of Unconscious Bias, explores what it is, provides real-world examples of unconscious bias and helps to explain what you can do about it.

Civility Rules!

A New Business Approach for Boosting Results and Cutting Risk – An excerpt from the new book by ELI President and CEO

“For as long as I’ve been in the business world, it seems that organizations have tipped the balance of concern toward hard infrastructure and operational processes. They have overlooked the importance of organizational environment, culture, and individual behavior on results. They’ve treated values like respect and civility as business niceties, not business necessities.” – Stephen M. Paskoff

8 Fundamentals of a Civil Treatment® Workplace

Your organization needs to juggle an increasing array of business needs in order to succeed – and one of these is the need to better capitalize on human potential. In today’s fast-paced world, many factors that used to convey a competitive advantage no longer do. But one universal truth hasn’t changed: Your employees are what make or break you in a competitive market. How people are trained, treated, retained, and utilized is crucial in virtually all marketplaces. This white paper will discuss the 8 fundamentals necessary to capitalize on human potential and create a Civil Treatment Workplace.

How much is bad behavior
costing your organization?
Watch the video to find out!

From the Blog

5 Examples of How to Make Your VILT Training More Effective

You could think of Virtual-Instructor-Led Training (VILT) — in which employees log in and participate in live training with an instructor via videoconferencing tools — as the hybrid of live, traditional, instructor-led training and video-based e-learning. VILT blends the best qualities of both methods: the up-to-the-moment relevancy and customization that only

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Upcoming Events

Federal Government Civil Treatment Basics Certifications

November 12-14: Washington, D.C.

Civil Treatment Workplace Certifications

November 19-21: Atlanta, GA