Resources

eBooks

Read the latest perspectives from ELI® on trends and best practices for building a civil, inclusive, and productive workplace culture.

Building a Diverse, Inclusive Workplace

Diversity and inclusion issues are getting a lot of press these days. People see lawsuits in the news and shake their heads at the egregious examples of racism, sexism, and discrimination that continue to come to light. In this 24-page eBook, we’ll explain how your company can avoid the discriminatory and unwelcoming behaviors that destroy profits and invite lawsuits.

Introduction to Unconscious Bias

Ready to learn more about what Unconscious Bias is, and how it can affect your workplace? The Introduction to Unconscious Bias provides an overview of Unconscious Bias, explores what it is, provides real-world examples of unconscious bias and helps to explain what you can do about it.

6 Ways to Make Civility Rule!

Behavioral issues are often viewed as a collateral part of business, as a “soft skill” that is too vague to understand and control. Civility Rules! challenges that notion. The six insights in this book make the case that a Civil Treatment® mindset is important to business leaders and gives examples of the key elements needed to accomplish this transformation.

Civility Rules!

A New Business Approach for Boosting Results and Cutting Risk – An excerpt from the new book by ELI President and CEO

“For as long as I’ve been in the business world, it seems that organizations have tipped the balance of concern toward hard infrastructure and operational processes. They have overlooked the importance of organizational environment, culture, and individual behavior on results. They’ve treated values like respect and civility as business niceties, not business necessities.” – Stephen M. Paskoff

8 Fundamentals of a Civil Treatment® Workplace

Your organization needs to juggle an increasing array of business needs in order to succeed – and one of these is the need to better capitalize on human potential. In today’s fast-paced world, many factors that used to convey a competitive advantage no longer do. But one universal truth hasn’t changed: Your employees are what make or break you in a competitive market. How people are trained, treated, retained, and utilized is crucial in virtually all marketplaces. This white paper will discuss the 8 fundamentals necessary to capitalize on human potential and create a Civil Treatment Workplace.

How much is bad behavior
costing your organization?
Watch the video to find out!

From the Blog

Upcoming Events

Federal Government Civil Treatment Basics Certifications

April 28-30: Virtual Event
June 16-18: Washington, D.C.

Civil Treatment Workplace Certifications

April 21-23: Virtual Event
May 5-7: Atlanta, GA
June 2-4: Atlanta, GA