EEOC Study of Harassment in the Workplace
6 Ways to Make Civility Rule

From the Blog

Why Focusing on Microaggression is a Bad Idea

When people don’t feel welcome at work, the productivity of the entire operation suffers. That’s why you might be surprised to hear us say that organizations shouldn’t focus on microaggressions, those slight and often unintentionally harmful statements that belie offensive stereotypes or remind minority groups of their marginalized status. It’s not that these microaggressions aren’t important or aren’t harmful, or even that they don’t reflect underlying problems in a workplace culture. But instead of shining a spotlight on the problem and expecting it to go away, we suggest a different approach. Just as offering someone a tissue for a runny… more >