An interactive course created specifically for physicians, researchers, and medical faculty to help reduce disruptive behaviors and foster teamwork, professionalism, and mutual respect. The program, which has been approved for CME credit in several states, highlights the patient care, research, education, and legal consequences of inappropriate conduct and presents professional behavior as an expected and necessary competency for delivering excellence in the field.
Interactive, video-based course focusing on managing a safety conscious work environment. Highlights various legal and organizational risks that result when safety communications are inadequate, provides skill steps for creating a welcoming environment for employee concerns, and builds managerial competencies in resolving workplace problems.
A half-day, modular program that builds on the principles taught in Safely Speaking® for Managers. Introduces key legal principles and management behaviors necessary for successful communication and maintenance of a safety-conscious work environment. Managers use existing and newly developed skills and knowledge to analyze, prioritize, and address multiple workplace situations.
Interactive, video-based course focusing on behaviors necessary for maintaining a safety conscious work environment. Highlights various legal and organizational risks that result when safety communications are inadequate, and provides skill steps for effectively communicating and raising concerns.
Helps organizations communicate their policies and expectations for proper workplace behavior to new employees, setting standards upfront and laying the foundation for further Civil Treatment training.
More than sexual harassment training, a model-driven approach to addressing all forms of workplace harassment and discrimination. Gives managers the tools they need to manage fairly and legally in today's changing workplace. Behavioral models provide the foundation for managing the workplace environment and making appropriate business decisions. Participants serve as witnesses and jurors in simulated cases, learning firsthand how their conduct can either cause or prevent liability and other workplace problems.
Sexual harassment training and AB 1825 compliance. A two-hour interactive program that reinforces key concepts and skills learned in Civil Treatment® for Managers while focusing specifically on a manager’s responsibilities to create and manage a harassment-free workplace. Builds leadership communication and action skills to further an organization’s commitment to maintaining a professional, lawful workplace. Designed to support organizational efforts to comply with state mandatory training regulations.
A two-hour interactive program that reinforces key concepts and skills learned in Civil Treatment® for Managers while focusing specifically on managing employee performance and behavior. Builds the rationale for managing performance to improve turnover, teamwork, and results, and provides skill steps and guidelines for conducting legal, effective performance discussions.
A two-hour interactive program that reinforces key concepts and skills learned in Civil Treatment® for Managers while focusing specifically on a manager’s responsibilities to maintain a lawful, professional “e-workplace.” Underscores the business necessity of applying Civil Treatment concepts to all workplace interactions, including those involving various technologies and systems of communications that are becoming more commonplace in the day-to-day workplace.
A two-hour interactive program that reinforces key concepts and skills learned in Civil Treatment® for Managers while focusing specifically on a manager’s responsibilities to prevent and detect potential workplace violence. Addresses warning signs, intervention guidelines, the manager’s role in the resolution process, and the importance of getting help.
Building on the principles introduced in Civil Treatment® for Managers, provides a comprehensive view of current legal developments affecting the workplace. Presented as a workplace simulation, the course requires participants to face and resolve issues familiar to their day-to-day operations.
Teaches managers how to prepare and analyze business records by providing an easy-to-apply model for conducting investigations and accurately documenting results. Hands-on and interactive, the course requires participants to practice skills by investigating and documenting the company's position in a fictitious lawsuit. Four-hour program for managers focuses primarily on documentation skills. Six-hour program for HR professionals and others includes additional skill practice on conducing investigations.
From bullying in the workplace to retaliation and sexual harassment, addresses the full range of behaviors that can disrupt the business and culture. Gives managers skills and tools that will develop them into more effective and credible leaders who can bring life to organizational values. Participants use the organization’s values to identify model solutions and then practice handling similar situations on their own. Reference and additional modules reinforce legal concepts learned in Civil Treatment®; for Managers. Tools and planning resources provide ongoing support for dealing with behavioral issues – whether illegal or not – back on the job.
A tool to help organizations reinforce the concepts of Civil Treatment® in the workplace year-round and expand on the skills a manager needs to be effective in today's business world. Managers presenting the briefings to their employees learn effective ways to communicate and proactively manage behavior within their workgroups. Can be utilized as a year-round reinforcement tool for managers and employees who have already completed Civil Treatment® for Managers or Civil Treatment® for Employees, or as a precursor to either program.
Helps organizations communicate their policies and expectations for proper workplace behavior to new employees, setting standards upfront and laying the foundation for further Civil Treatment training.
Alongside manager harassment training, provides consistent messages about employee roles and responsibilities for maintaining a lawful, productive business culture. Provides guidelines for appropriate workplace behavior as well as practical skills for working effectively with supervisors and co-workers.
Reinforces concepts learned in Civil Treatment® for Employees to ensure employees comply with policy and exhibit appropriate behavior. Easy-to-remember tools help participants internalize organizational policies related to behavior and day-to-day interactions. Allows employees to hone their problem-solving skills, and encourages further exploration of what it means to be a citizen of the workplace.
A tool to help organizations reinforce the concepts of Civil Treatment® in the workplace year-round and expand on the skills a manager needs to be effective in today's business world. Managers presenting the briefings to their employees learn effective ways to communicate and proactively manage behavior within their workgroups. Can be utilized as a year-round reinforcement tool for managers and employees who have already completed Civil Treatment® for Managers or Civil Treatment® for Employees, or as a precursor to either program.
Business ethics training for managers. Provides managers with the tools they need to manage ethically and prevent, detect, and address ethical and Code of Conduct violations. Managers solve workplace problems by applying the Code of Conduct, apply skills for creating a welcoming environment for concerns, and learn effective ways of raising and resolving concerns. Additional reference and exercises address specific compliance topics.
Business ethics training for employees. Provides employees with the tools they need to align their behavior with the organization’s Code of Conduct. Employees use the Code of Conduct to solve workplace problems and learn and apply a set of skills steps for effectively raising concerns about potential Code violations. Learning techniques and scenarios underscore the importance of behaving ethically and lawfully.
The Department of Labor estimates that more than 70% of employers are not in compliance with the Fair Labor Standards Act (FLSA). The Communicating Standards course was designed to help organizations not only comply with state and federal wage and hour laws, but also to help managers build skills that are critical to the success of the organization.