From bullying in the workplace to retaliation and sexual harassment, addresses the full range of behaviors that can disrupt the business and culture. Gives managers skills and tools that will develop them into more effective and credible leaders who can bring life to organizational values. Participants use the organization’s values to identify model solutions and then practice handling similar situations on their own. Reference and additional modules reinforce legal concepts learned in Civil Treatment®; for Managers. Tools and planning resources provide ongoing support for dealing with behavioral issues – whether illegal or not – back on the job.