“ELI language has become a part of our culture. We’ve also experienced a reduction in complaints. We now run the training early in an employee’s tenure to make sure issues never surface.”

- ELI client survey feedback

“A facility was experiencing uncivil behavior on all levels. We closed the plant for the day...flew ininstructors from all over the U.S., and trained all managers in Civil Treatment for Managers and all (300+) employees in Civil Treatment for Employees in one day. This event was instrumental in the successful cultural transition at the facility.”

- A division of global manufacturer and
marketer of brand name food products

“As a result of the Civil Treatment® program, our overall litigation costs have decreased 65%in two years, equating to a 74% reduction in costs per employee”

- A financial services firm with
over 14,000 employees