What Our Clients Are Saying About Us
For more than 25 years, ELI®has offered workplace training courses to thousands of clients across the globe. Here’s a sampling of what our clients have to say about some of our most popular courses:
ELI Training Translates Values Into Behaviors
"We think ELI’s approach just makes good business sense. We wanted a program that would change the behavior of our employees, taking the complicated issues of law and guidelines and putting them in simple terms to instill businesslike behavior throughout our employee population. Civil Treatment®; uses language we understand and provides helpful tools which managers and employees can use daily."
- an Edison-Award-winning electric utility
“We were extremely impressed with the extent to which participants are applying the learning tenets of Civil Treatment for Managers in their day-to-day workplace behavior.”
- a facilities services contractor with more than 75,000 employees
“We have 35 autonomous divisions and had just completed training on our brand and values (when we began our partnership with ELI). ELI programs reinforced these messages and helped us prevent incidents from happening."
- ELI client survey feedback
“When our employees participate in the class activities, they realize their behavior does affect the company’s bottom line. We love the training. It is truly needed in today’s workplace.”
- a leading wireless company employing 65,000 people nationwide
“ELI provides us with content we can trust. Their learning design is effective and easy to transfer back to the job.”
- ELI client survey feedback
“ELI language has become a part of our culture. We’ve also experienced a reduction in complaints. We now run the training early in an employee’s tenure to make sure issues never surface.”
- ELI client survey feedback
“I appreciated the integration of the values. It was nice to take our values and incorporate that into training and see the connection between the two. It showed how the values are more important than something hanging on the wall.”
- a leader in the insurance industry
"[We chose ELI training] because of the excellent coverage of employment relationship topics; content that is not overly legal; a good mix of interactive exercises; realistic, discovery-led scenarios; and the program’s fast pace.”
- a homebuilder operating in more than 40 markets in 21 states
ELI Training Increases Employee Contribution
“Without a doubt, we view ELI’s as the best training on the market in terms of content and delivery options. And of course, working with the outstanding professionals at ELI has made the experience even better.”
- a leading paper products manufacturer employing 50,000 people in 300 worldwide locations
“This was one of the BEST management classes I have taken. The instructor’s experience, coupled with impressive delivery techniques, provided the opportunity for learning transfer and practical application. I am amazed at how much we learned in such a short time period.”
- an HR Legal Officer from a leading wireless and telecommunications company
"I've seen managers who attended the training treat employee discipline issues differently and have actually turned around the behavior of a six-year employee -- he was not terminated and has become a better employee."
- a facilities services contractor with more than 75,000 employees
“Supervisors and managers now feel comfortable with where the boundaries are and are open to discussing potential situations and possible solutions. They now understand they have a duty to act.”
- a designer and marketer of branded apparel with 17,000 employees around the globe
ELI Training Builds Respectful and Inclusive Cultures
“We have benefited tremendously from our long-standing relationship with ELI. The Civil Treatment for Managers program has been a critical component of and an effective complement to our diversity and non-discrimination training initiatives. By broadening our focus on strategies to develop our managers and to facilitate productive and harmonious work environments, ELI has played a meaningful role in our holistic approach to the cultural transformation we are proud to have achieved.”
- a family dining chain with more than 1,500 restaurants throughout the U.S.
“In a larger sense, ELI has had an impact on our culture. They help reinforce our standards of conduct and effectively communicate why proper, legal conduct is vital within our organization and is consistent with our core values.”
- a global pharmaceutical company employing more than 120,000 people worldwide
“The greatest value ELI adds is cultural alignment. ELI helps us advance our culture.”
- ELI client survey feedback
“We knew the training had impact when] a senior sales manager stayed through a second facilitation of the class and then required all managers to attend.”
- a pharmaceutical and healthcare products manufacturer employing 50,000 people worldwide
ELI Training Reduces Legal and Ethical Risk
“Over the first three years of our implementation, we’ve experienced a 70% reduction in complaints and a 30% reduction in charges.”
- a leading paper products manufacturer employing 50,000 people in 300 worldwide locations
“One of our sexual harassment claims, with a potential for $10 million of exposure, was settled for under $1 million partially as a result of our Civil Treatment® initiative…When we began implementing the Civil Treatment curriculum, we had nearly 60 open claims. Just one year after implementing it, our claims have been reduced to half that amount.”
- a food processing manufacturer with 20,000 employees worldwide
“The content was so well received and participation so energizing that it made the time fly by for everyone. Comments included many requests for longer training – a comment I thought was odd considering this was 5 hours of in-class time, but now having experienced it, there is no question these managers view this as real-life, risk-balancing and skill development for them in their jobs.”
- a leading wireless company employing 65,000 people nationwide
“Our ER manager has tracked all complaints and cases over the past three years. Our calls are up and our cases are down.”
- a full-service brokerage company with offices throughout the US and Europe
“We’ve linked our roll-out to changes in behavior and decreased litigation. People are excited about this training and see direct benefits being derived.”
- ELI client survey feedback
We found, after extensive research into various programs, that ELI was the best all-around harassment and discrimination training available. We have been using ELI since 1995 and have experienced reduced litigation expenses and a much more team-oriented environment."
- a Fortune 500 regional bank operating more than 700 offices in 9 states
What Our Clients Are Saying About Us
"This entire process has been extremely rewarding. Words cannot describe how much I appreciate the feedback from everyone."
- a recently certified instructor
"I really appreciate everyone that I met through this training. It was one of the best I ever attended."
- a recently certified instructor
What Our Clients Are Saying About Civil Treatment® for Managers
"Excellent training. Very informative. Extremely important!"
- a course participant
"I have a legal background and found the material very interesting. Lengthening the course would be great."
- a course participant
"This was the best course I have ever attended!!!!"
- a course participant
What Our Clients Are Saying About Civil Treatment® for Employees
"The session was both educational and interesting. I really enjoyed the class."
- a course participant
"I enjoyed it completely!"
- a course participant
"The course was well-taught, concise, and maintained our interest."
- a course participant
What Our Clients Are Saying About CT Impact®: Managing a Harassment-Free Workplace
"I thought the course was great!"
- a course participant
"Just the right amount of time. Objectives achieved with good participation."
- a course participant
"A+++"
- a course participant