
Every organization should have a few clear and unambiguous rules and principles that are followed and enforced at every level. These principles build culture and set standards that can readily and credibly spread throughout any organization.
A string of executive controversies over the summer months have brought this issue into stark contrast. Two bewildering examples drawn from recent headlines include the firing of the:
In setting standards, I suggest leaders and boards figure out what’s really important. If you don’t live up to these rules, you’re gone, no matter what position you hold or who you are.
I’ve been watching BP’s television commercials flooding the airways. They provide an impressive narrative on the wide range of actions and the commitment the company is making to clean up the Deep Horizon oil spill disaster.
As I saw my third or fourth ad today while exercising, I wondered how much BP was spending to spread the word about its response as part of its “We will make this right” campaign.
I did a quick Google search and learned that, as of June, BP was spending an estimated $50 million on TV advertising to manage its image, according to the Houston Chronicle. It would be hard to believe that amount hasn’t increased in light of the welcomed “good” news being reported right now about bringing the oil well under control.
Regardless of the final ad spending totals, I would imagine that the advertising costs will far exceed what the company and its partners would have spent to fix the problem and “make it right” before the disaster occurred.
“We need your help – a doctor abused our patients. He’s gone, but this can’t happen again, ever.”
I had the recent opportunity to participate as a panelist at the Women in Cable Television (WICT) Event held in Seattle. Grace Killelea, Senior Vice President at Comcast, offered a keynote on The Four Cornerstones of Staying Essential.
This past May, I traveled with an ELI team to Glasgow, Scotland, to conduct a pilot session for a new client with offices in the U.S., Asia, and Europe.
A few months ago, I was in Belgium helping a U.S.-based client with a global mission...