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“We’ve completed the investigation, and the matter has been resolved.”
“Did you verify what I told you? Has he/she been disciplined? Will this stop? What happens next?”
“All I can tell you is that this has been resolved; if you have further issues, please let us know. We are required to keep our findings and actions confidential. I’m sure you understand.”

Checklists save lives. That’s the key theme of Brigham and Women’s physician Atul Gawande’s insightful new book, The Checklist Manifesto.

“We need your help – a doctor abused our patients. He’s gone, but this can’t happen again, ever.”

I’ve wondered when it would happen – for years there have been stories of athletes, proxies for other celebrities, who say and do what they want while their behavior is ignored, minimized, or attributed to “locker room” humor or conduct.

David Letterman is lucky. Some may question how that can be when his private affairs, literally, are now so public. And some may say, if he can do it and keep his job, so can I.

I just returned from a fantastic bike trip in France with my daughter, Rebecca, and my first cousin Craig, her godfather. We biked along the coast of Normandy and saw where our courageous soldiers stormed the treacherous beachheads to begin the D-Day invasion.

Steve discusses the top HR challenge(s) organizations are facing.

In late October, I had the privilege of speaking to 300 leaders employed by the Halifax Regional Municipality (HRM) in Nova Scotia.

I vividly recall a conversation I had in 2002 about a training company called ELI.

Recognizing that unprofessional, disruptive workplace behavior can adversely affect patient care and safety, JCAHO (the Joint Commission on Accreditation of Healthcare Organizations) announced new accreditation standards this month for healthcare organizations and their leadership.

The blatant cases of harassment and discrimination are gone, people keep telling us.

I have had several back-to-back trips this past month, flying from one city to another.

Our training sessions with Memphis, our German Shepherd pup, have continued.

Today is Dr. Martin Luther King, Jr.'s birthday -- he would have been 79 -- and as the upcoming holiday celebrating the man and his achievements approaches, I'm reminded of something he once said that is a driving force behind what we're all hoping to accomplish in the workplace:

Memphis Rae, our newest family member, is an 8-month-old German Shepherd puppy who we found through the Georgia Shepherd Rescue. She’s a great looking dog, very bright and mostly friendly, and gets along with our whole family, including Monroe, a gentle, regal Shepherd also from Georgia Rescue, who is about 2 1/2.

I just got back from a long roadtrip from Atlanta to Boston to New York to Atlanta. Like just about everyone else I saw, I carried my version of the necessary road warrior package – a laptop, Blackberry/cell phone, ipod, and camera, plus separate chargers for each.

We just completed a major renovation to our office space, and I’m happy to say my new office is clean and it will stay that way.

The New York Times Test is mentioned often in the context of corporate misbehavior.

With millions watching a game that will make football history, the Super Bowl is a high-stakes event – the very definition of stress, tension, and intensity.

We’ve been hearing stories of bloggers who’ve lost their jobs for writing entries that their employers decided were inappropriate.