Two ELI clients recently asked me, “What does your company offer to refresh the Civil Treatment® learning we’ve just done?” or “What workplace ethics and compliance training should we provide next?”
In some cases, these questions are prompted by new regulatory initiatives such as the Department of Labor’s new Plan/Prevent/Protect compliance strategy. For these clients, the immediate solution may be Wage & Hour-FLSA training.
For other HR executives, the more important and fundamental question is “What can we do now?” rather than “What can we do next?”
Checklists save lives. That’s the key theme of Brigham and Women’s physician Atul Gawande’s insightful new book, The Checklist Manifesto.