
Imagine this conversation:
Doctor: “We’ve reviewed the tests; our findings are in line with all of the other opinions. You need this operation. Without it, your life is at risk.”
Patient: “This is exactly what I’ve been told; I did my research and know you’re the best. Just one question: How long will it take to perform the surgery?”
Doctor: “The operation will last 3 hours.”
Patient: “Sorry, I’m too busy. I can only give you 2.”
From time to time, conversations with prospective clients go like the one I had last week.
“They‘re simply not getting it. Managers, executives and employees are saturated with information and they’re zoning out. We give our leaders and employees great training videos to watch. We have them go to classes that address our issues. We deliver engaging e-learning and we send them reminders. But something’s not working. Not enough are getting key points and applying what they’re supposed to learn. How do we fix this?”
Miners used to carry a caged canary into new coal mines. As long as the canary kept singing, miners knew their air supply was safe. A dead canary signaled the need for an immediate evacuation.
The last canary disappeared from English coal mines in the late 1980s. Since then, miners have relied on inspections, instrumentation, regulation, administrative processes, complaint investigations, and their gut instincts to safeguard their lives.
Unlike human whistleblowers who often are ignored, called troublemakers, demoted, ostracized or fired, canaries send a clear and unmistakable signal of danger. With the recent tragedies at the Massey coal mine in West Virginia and the oil rig explosion in the Gulf of Mexico, it may be time to bring back the canaries or listen to employees or others whose voices deliver the same message, as I suggest in this brief video.
My friend will lose his job soon – like too many others already have in this cruel, exhausting recession.
The New York Post made its own headlines last week, after being sued by a former employee for a range of blatant, outrageous acts of sex- and race-based discrimination and retaliation.
I’ve wondered when it would happen – for years there have been stories of athletes, proxies for other celebrities, who say and do what they want while their behavior is ignored, minimized, or attributed to “locker room” humor or conduct.
I just returned from a fantastic bike trip in France with my daughter, Rebecca, and my first cousin Craig, her godfather. We biked along the coast of Normandy and saw where our courageous soldiers stormed the treacherous beachheads to begin the D-Day invasion.
Steve discusses the top HR challenge(s) organizations are facing.
I had the recent opportunity to participate as a panelist at the Women in Cable Television (WICT) Event held in Seattle. Grace Killelea, Senior Vice President at Comcast, offered a keynote on The Four Cornerstones of Staying Essential.
I was a discouraged defense trial attorney. During case after case, I was brought in to resolve a situation at a point where the facts had been established for as much as three years or more.
Recently, I completed my first power-lifting competition.