Imagine this conversation:
Doctor: “We’ve reviewed the tests; our findings are in line with all of the other opinions. You need this operation. Without it, your life is at risk.”
Patient: “This is exactly what I’ve been told; I did my research and know you’re the best. Just one question: How long will it take to perform the surgery?”
Doctor: “The operation will last 3 hours.”
Patient: “Sorry, I’m too busy. I can only give you 2.”
Two ELI clients recently asked me, “What does your company offer to refresh the Civil Treatment® learning we’ve just done?” or “What workplace ethics and compliance training should we provide next?”
In some cases, these questions are prompted by new regulatory initiatives such as the Department of Labor’s new Plan/Prevent/Protect compliance strategy. For these clients, the immediate solution may be Wage & Hour-FLSA training.
For other HR executives, the more important and fundamental question is “What can we do now?” rather than “What can we do next?”
A few months ago, I was speaking to a client who told me there had been incidents of bad practices and ethical issues arising in her workplace.
The New York Times Test is mentioned often in the context of corporate misbehavior.