
Imagine that you go to work every day and are taunted to your face and called hurtful names by groups of your co-workers. Unrelenting insults and threats come blasting into your cell phone. You’re yelled at and mocked in front of your colleagues. Your manager sees some of this happen and asks you if you’re OK; you mumble “yes.” Later, you tell your leader you feel rotten, and you’re told it will get better if you ignore it. You do your best, and you keep going to work because you have to. Sometimes you’re literally pushed around and threatened with harm, and it doesn’t stop. And when you go home and go online, there’s the same stuff about you on your personal page for all your friends and the whole world to see. If you Google your name, the bad words and humiliating insults are there, all linked to you.
I've been hearing a lot lately about “The No Complaining Rule: Positive Ways to Deal with Negativity at Work.”
Recognizing that unprofessional, disruptive workplace behavior can adversely affect patient care and safety, JCAHO (the Joint Commission on Accreditation of Healthcare Organizations) announced new accreditation standards this month for healthcare organizations and their leadership.
With millions watching a game that will make football history, the Super Bowl is a high-stakes event – the very definition of stress, tension, and intensity.