Compliance at the Core

This fall we’ll introduce an updated version of Civil Treatment® for Managers and Civil Treatment® for Employees.  I’ve watched our Product Development team lead this process, and the result is an exciting new set of courses, familiar but revised to reflect the realities and compliance needs of today’s workplace.  We’ll have new videos, of course, with familiar characters in updated costumes and fresh dialogue with different plot twists.  So all in all, CTM and CTE will be the same and familiar, but new and different!

However, one core element will not change:  our purpose has always been to help our clients comply with statutes designed to set standards of behavior on the job.  Title VII, ADA, ADEA, FMLA, state statutes – all of these laws must be addressed. But here at ELI, we ask, “What is compliance really about?”  Our view is that compliance is really about behavior…professional and ethical behavior, to be exact. 

We seek a higher standard than just providing accurate information.  We’re helping clients realize actual changes in the behaviors which prompted the regulation in the first place.  So we address emerging issues – retaliation, ethnic discrimination, subtle behavior patterns – while continuing to address disparate treatment, hostile environment, and other issues.  And through it all, we still ask, “How can we affect behavior?  How can we use our best learning tools and methods to move beyond providing a great educational experience to having a genuine impact on workplace behavior?”  We’re excited about this latest version; we believe it will have the impact we’re always aiming for.