One of the most serious legal challenges any organization can face is how to respond to employee complaints without violating scores of laws prohibiting retaliation. In an environment where concerns are invited, the response to a complaint will not be a reflexive and negative – “let’s shoot the messenger” – reaction that spawns many complaints.
It will be more along the lines of “let’s encourage and thank the person for …Continue Reading
April is Celebrate Diversity Month — a month dedicated as an opportunity to place focus on the differences and similarities that make each of us unique. Founded in 2004, the concept was designed to educate, honor, celebrate and share the melting pot of cultures, religions, foods, language, art and lifestyles that make up our world. As part of Celebrate Diversity Month, corporations, families, schools and organizations are encouraged to create …Continue Reading
Guess how much bad behavior is costing your organization? It’s probably more than you think. Many organizations focus on illegal bad behavior like harassment or discrimination and lawsuits can easily cost a million dollars or more. Focusing on illegal behavior doesn’t take into consideration “legal” bad behavior like bullying, unfair or rude behavior.
Things like Bullying or Unwelcoming behaviors may not be illegal, but they are a major roadblock to your …Continue Reading
There is an epidemic of incivility in the world today. You see it in wildly varying political opinions, cyber-bullying, crude, rude, and obnoxious behavior… it’s reaching crisis proportions. Perhaps now more than ever, it’s affecting the workplace, and this behavior creates significant risk for an organization. Combating incivility in the workplace is more important now than ever.
From training to culture change
Many companies utilize training programs as a way …Continue Reading
When it comes to training, learning and development departments often have to choose which programs to develop in-house, where they serve as their own subject matter experts, and which program development should be outsourced. Because time and staff are limited, rarely do they have the luxury of developing a custom training program for every one of the organization’s needs.
Many learning and development departments question where compliance training fits in …Continue Reading