Guess how much bad behavior is costing your organization? It’s probably more than you think. Many organizations focus on illegal bad behavior like harassment or discrimination and lawsuits can easily cost a million dollars or more. Focusing on illegal behavior doesn’t take into consideration “legal” bad behavior like bullying, unfair or rude behavior.
Things like Bullying or Unwelcoming behaviors may not be illegal, but they are a major roadblock to your …Continue Reading
Civility seems to be on everyone’s mind lately – at least it has to the audiences I have been speaking to about building inclusive, productive workplaces. As we mark Presidents’ Day this month, it hit me where to look for a role model whose guiding principles we can all follow to better communicate and relate to our colleagues and coworkers.
Let’s start by recognizing that human beings have flaws. That’s …Continue Reading
There is an epidemic of incivility in the world today. You see it in wildly varying political opinions, cyber-bullying, crude, rude, and obnoxious behavior… it’s reaching crisis proportions. Perhaps now more than ever, it’s affecting the workplace, and this behavior creates significant risk for an organization. Combating incivility in the workplace is more important now than ever.
From training to culture change
Many companies utilize training programs as a way …Continue Reading
When it comes to training, learning and development departments often have to choose which programs to develop in-house, where they serve as their own subject matter experts, and which program development should be outsourced. Because time and staff are limited, rarely do they have the luxury of developing a custom training program for every one of the organization’s needs.
Many learning and development departments question where compliance training fits in …Continue Reading
When a complaint comes forward at government agency its first stop will likely be the EEO office. Clearly, addressing the stated claim is an important task of the EEO investigator and the claim must be taken seriously. Unfortunately, some agencies behave as if the sole responsibility of the EEO office is to process complaints. To be proactive and do more than investigating complaints, leaders must be engaged with EEO professionals …Continue Reading