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|March 9, 2017|No Comments

I had the honor and privilege to deliver the keynote presentation launching the City of Las Vegas’s annual three-day values conference for leaders and employees this past January. The City has held the conference since 2011.

The conference is part of the City’s commitment to live by its ACTION values: Achievement, Creativity, Teamwork, Integrity, Ownership, Now. These words give leaders and team members alike clear directions as to how to …

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|March 2, 2017|No Comments

What do you think of when you hear the word “code?” It could be the Internal Revenue Code, The Code of Military Justice, the Napoleonic Code or various state, federal and local building codes.

All are specific requirements which are intricate, complex, and frequently must be interpreted by experts. No one expects that these codes can be understood, much less committed to memory by non-experts through a single reading.

Corporate …

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|February 23, 2017|No Comments

Training for government agencies has its own distinctive challenges and opportunities. Generally, the issues in the public and private sectors are not necessarily unalike, but it’s the way EEO practitioners navigate the training that is different. Understanding these dynamics is the first step in making the training create positive results in the workplace.

Dynamics of EEO Offices

EEO offices occupy a unique space and function within government agencies. Many employees …

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|February 16, 2017|No Comments


Guess how much bad behavior is costing your organization? It’s probably more than you think. Many organizations focus on illegal bad behavior like harassment or discrimination and lawsuits can easily cost a million dollars or more. Focusing on illegal behavior doesn’t take into consideration “legal” bad behavior like bullying, unfair or rude behavior.

Things like Bullying or Unwelcoming behaviors may not be illegal, but they are a major roadblock to your …

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|February 9, 2017|No Comments

Civility seems to be on everyone’s mind lately – at least it has to the audiences I have been speaking to about building inclusive, productive workplaces. As we mark Presidents’ Day this month, it hit me where to look for a role model whose guiding principles we can all follow to better communicate and relate to our colleagues and coworkers.

Let’s start by recognizing that human beings have flaws. That’s …

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