About ELI®

ELI in the News

ELI is a resource for the news media, providing expert commentary and opinion and informational resources on a variety of topics related to building a legal and ethical workplace. Here you’ll find links to recent articles written by or citing ELI experts.


Fox Business: Getting to the Next Level in Your Career

February 9, 2015

“Good training is critical, and quite often people don’t know what to look for,’ says Stephen Paskoff, president and CEO of legal and ethical workplace training firm ELI, Inc. Consider whether you need more knowledge, skills or a combination of both. ‘There’s a constant evolution of new skills that are needed and if you don’t keep up, you’re not serving your employer well.”
Access the Full Article


HR Magazine: How to Create an Effective Cross-Cultural Training Program

January 7, 2015

“What companies should do instead is develop policies aimed at promoting a standard corporate culture,’ says Paskoff, a former U.S. Equal Employment Opportunity Commission trial attorney. ‘They need to define what constitutes appropriate workplace behavior and reinforce that code of conduct in every location.“
Access the Full Article


HR Agenda: Creating a Unified Business Culture

January 1, 2015

“How do you build a consistent professional culture in a business that spans the globe? The challenge can seem overwhelming because the societal differences where the business operates are so vast. Every aspect of human interaction is affected from the acceptability of the types of jokes told in the workplace, to the manner of dress and body language. What is acceptable professionally and personally in one country may often be seen as offensive or even discriminatory in another.”
Access the Full Article   Download Article PDF


Forbes: 6 Tips And Ideas For Corporate Gifts This Holiday Season

December 17, 2014

“ Remember, gifts are a form of communication in the same way as what you write and what you say,’ says Stephen Paskoff, CEO of workplace learning company ELI. ‘Give clients, employees and colleagues gifts in line with your organization’s values and standards, and keep in mind that what you give directly reflects your judgment and professionalism.“
Access the Full Article


Safety Outlook: Safety Dream Team = Cultural Ambassadors

December 8, 2014

“Many companies treat “safety” just as they would any other skill training program. They put together a safety team consisting of experts in the workplace and experts in the training. But this approach misses the mark because safety is a cultural issue, not simply a training issue.”
Access the Full Article


Corporate Counsel: Global Bank Currency Scandal: It’s the Compliance, Stupid

November 13, 2014

“Stephen Paskoff, president and CEO of Employment Learning Innovations Inc., a legal and ethical workplace training firm, told CorpCounsel.com that when a healthy ethical culture isn’t present, even the best compliance programs do not succeed. ‘If you really want people to comply with standards, you have to start with culture,’ he said. ‘And too often, culture is regarded as an afterthought when it should be a building block.’ ”
Access the Full Article


Mainstreet.com: How to Boost Your Reputation at Work Without Stepping on Any Toes

October 31, 2014

“Listen to what other people say,” said Steve Paskoff, CEO of ELI, an Atlanta-based workplace learning company. “Try to repeat their remarks in a non-threatening, non-accusatory tone and then state your disagreements in a professional, non-personal and factual way.”
Access the Full Article


Corporate Secretary: Creating a Civil Workplace Culture

September 11, 2014

“When a leader’s behavior is demeaning enough that someone who ‘should have spoken up if he had the true fiduciary interest of the organization at heart’ fails to do so ‘because he didn’t want to be embarrassed or humiliated’, it creates an untenable situation, says Stephen Paskoff, president and chief executive of Atlanta-based Employment Learning Innovations (ELI), which trains managers to recognize and change uncivil workplace behavior.”

Access the Full Article  Download Article PDF


Fox Business: Tips for Using Social media to Find Your Next Job

September 3, 2014

“…But this process takes more than just accepting and sending invitations to connect. “Figure out how you can connect with people so they will be willing and interested in connecting with you,” says Stephen Paskoff, president and CEO of legal and ethical workplace training firm ELI. Before making a connection, try to find common interests or experiences that you can reference.”
Access the Full Article


The Globe and Mail: Centerplate CEO’s Ouster Illustrates the Power of Social Media

September 2, 2014

“…The conversations that happen online in real time can have a real impact on a company. “Social media enhance the visibility of leader misdeeds, which can be quickly attached to a brand,” said Stephen Paskoff, president and CEO of Atlanta, Ga.-based ELI Inc., which consults businesses on the behaviour of their employees.”
Access the Full Article


FORTUNE: Centerplate CEO Des Hague Out After Backlash Over Dog-Kicking Incident

August 29, 2014

“In Fortune‘s original story on the incident, crisis-management consultant Steve Paskoff speculated that Centerplate would have to ‘do a thorough investigation. While we’re doing a thorough investigation, you put him on some type of suspension. You do this as fairly, rapidly, and efficiently as you can.”
Access the Full Article


Entrepreneur: What to Do When the Big Fish You Hired Roils Your Startup’s Small Pond

August 29, 2014

“When an entrepreneur is starting a new company, there is great temptation to hire one or more “big shots”. These are, usually, very talented people who attract attention and investment. That’s all well and good as long as the big shot is a genuine asset to your company.”
Access the Full Article


FORTUNE: Will CEO Dog-Abuse Scandal Sink Stadium Caterer Centerplate?

August 25, 2014

“…So what will this scandal mean for Centerplate’s business? If it doesn’t want to be perceived as just paying lip service, then it needs to take action regarding Hague, says crisis management expert Steve Paskoff, CEO of ELI, which does corporate sensitivity training.”
Access the Full Article


Bloomberg BNA Workforce Strategies Report: Conflict Resolution: How Managers Can Address Disputes in the Workplace

July/August 2014

“…According to Stephen Paskoff, president and chief executive officer of ELI, a provider of corporate training programs, an organization’s expectation of a civil corporate culture has to be based on specific behaviors, and employers have to have standards for behavior that everyone can understand.”

Paskoff recommended that leaders be very clear and specific when defining what is an acceptable behavior in the workplace.

Excerpted from Workforce Strategies Report, pp. 8, 10-12, 15 (July 2014). Copyright 2014 by The Bureau of National Affairs, Inc. (800-372-1033) http://www.bna.com.
Access the Full Article


Ethikos Magazine – Can Ethical Behavior Be Taught? By: Stephen M. Paskoff, Esq.

July/August 2014

“Yes, ethics can be taught.  The real question is whether you’re making sure it is learned.”

Given the wave of ethical lapses splashed across headlines, it’s no wonder that I’m regularly asked to speak to professional groups about whether and how ethics and professionalism can be taught. The recent scandals in the military are a particularly hot topic. I get questions that start out something like this: “Every military person I know is focused on values like honor and ethics. It’s part of the culture. If those institutions can’t get it right…well, it seems like ethics just can’t be taught. Can it?”
Access the Full Article


Human Resource Executive: Taking Aim at Workplace Bullies

July 2014

Anti-bullying legislation continues to gain momentum in state legislatures, with Tennessee becoming the first state to pass anti-bullying legislation.
Access the Full Article


Bloomberg BNA Human Resources Report: Employers Need to Be Aware of Subtle Discrimination Facing Female Executives

June 23, 2014

Discrimination against female managers and executives often tends to be subtle, but the impact on an employer – which can include recruitment and retention problems, bad publicity and potential litigation – is not, according to attorneys and employement analysts.

Reproduced with permission from Human Resources Report, 32 HRR 649 (June 23, 2014).  Copyright 2014 by The Bureau of National Affairs, Inc. (800-372-1033) http://www.bna.com.
Access the Full Article


In trust we trust – Everyone agrees trust is key to a healthy workplace. So why isn’t there more of it?

May 2013

Imagine me walking into a corporate executive’s office.

Me: How important is trust to the health of your workplace?

Executive: Why, it’s critical. Awkward pause.

Executive: Who are you? And why are you in my office wearing pajamas?

Me: I’m America’s most-beloved workplace advice columnist. I wear what I please.

Then the police come, and there’s some unpleasantness. All in the name of trust! Most managers and employees agree trust is the foundation on which a happy workplace is built. But a new survey by ELI Inc., a corporate training company that focuses on workplace conduct, found that about 30 percent…
Access the Full Article


Looking Beyond the Law: Civility and the Productive Work Environment

February 2013

Is your work environment one that is toxic or one of respect? Do your employees feel comfortable in speaking up and making a contribution? Stephen Paskoff and Dr. Edward Queen discuss a prescription for creating a value based business culture that encourages a more productive work environment.
Access the Full Article


Corporate Compliance Insights: 5 Steps for Building an Effective Compliance Program

March 2011

Thousands of laws and regulations both inside and outside the United States cover what’s recognized as the exploding field of compliance. Violations can lead to civil and criminal penalties, destroy lives and shatter the reputations and even the existence of non-complying organizations as we have seen in cases such as Enron and Arthur Andersen.

Often lost in the maze of processes, hotlines, internal departments, systems and matrixes set up to address compliance requirements is the fact that daily workplace behavior drives compliance. Are problems prevented, detected or corrected when they do occur – or allowed to spin out of control into potential crises?

Too often, organizations forget that busy people working in challenging times need to know what to do and what not to do related to compliance — with the same clarity as other job responsibilities they shoulder. Most importantly, they need to know and believe to their core that their employer sincerely wants to find out about problems and welcomes the concerns they bring forward. The following five steps can help achieve that desired goal.
Access the Full Article


AOL: Retaliation in the Workplace Exceeds Race-Based Claims for First Time

January 2011

In an ideal world, everyone would just get along. There would be no bullies at schools or shootings at supermarkets, and of course there wouldn’t be any conflicts in the workplace. But, unfortunately, in any place or situation where you mix together a lot of different people and their personalities, you are bound to occasionally encounter some issues.

Just ask Sandy Peddicord. She suffered from workplace demotion, harassment, and abuse because she spoke out about the discrimination that she and another woman experienced at Housby Mack Inc., under the hands of the owners and CEOs, Kevin and Kelly Housby.
Access the Full Article


SHRM: The Importance of Being Civil

January 2011

Question: Why is workplace civility so important, and what can we do to increase it?

Answer: A number of white papers, books and studies in health care, government, manufacturing, professional services and other industrial sectors show the harm that can result when people are rude. The challenge for human resource professionals is to get leaders to understand that workplace civility is a strategic and operational imperative requiring little cost but generating huge bottom line and operational business results. Unfortunately, to many it sounds like a politically correct nightmare, or the latest fad, rather than a simple business issue that can be managed. A few simple steps can get leaders to think of civility in a new way:
Access the Full Article


New York Times: N.F.L. Declined to View Favre Texts, Lawyer Says

January 2011

A lawyer for the massage therapists who sued Brett Favre and the Jets on Monday said N.F.L. investigators looking into a separate sexual harassment allegation declined his offer to view text messages and other documents that he said demonstrated Favre’s misconduct.

The N.F.L. fined Favre $50,000 last week for what it said was a lack of honesty and failure to cooperate with an investigation into whether Favre, who was accused of sending lewd messages and photos to a Jets game-day hostess, violated league policy on workplace conduct.
Access the Full Article


Human Resource Executive: Bias Claims on the Rise

December 2010

With the latest recession being hailed as the worst in U.S. history, the record-setting EEOC claims in two of the past three years make sense. But that doesn’t make it any easier for HR leaders, who must both respond to current problems as well as prevent future ones.

During fiscal year 2010, the Equal Employment Opportunity Commission received a record 99,922 job-bias charges — the highest number in the agency’s 45-year history. The 2009 EEOC bias claims numbered 93,277, only a slight drop from the previous record set in 2008 at 95,402.
Access the Full Article


AOL Small Business: Surviving Office Holiday Parties: 5 Things You Need to Know

December 2010

Company celebrations can be a great way to bond with co-workers — or make a total fool of yourself after a few drinks. How to survive your next office holiday party.
Access the Full Article


Forbes: The Fair Labor Standards Act Has Become a Big Danger to Employers

November 2010

The Fair Labor Standards Act, passed in 1938 to protect the rights of workers, has recently become a bonanza for private attorneys and a potential disaster for employers. In a time of shifting job responsibilities, reclassification misunderstandings and economic uncertainty, private attorneys and the federal government have discovered long-ignored wage and hour provisions that can effectively raise workers’ pay significantly.
Access the Full Article


Human Resource Executive: Dealing with Controversy

August 2010

In any company emergency, HR leaders are best equipped to help craft solutions and dispense information. And one thing employees crave is information. To make sure your message is accepted by employees and to counter gossip is to establish HR as consistent, transparent and authoritative on the issue.
By Bob Calandra

HP stunned the business community earlier this month when it announced that its hugely successful top executive was resigning for falsifying $20,000 on his expense account, amid allegations of sexual harassment. Some pundits and corporate leaders have questioned HP’s decision to force Hurd’s resignation over an expense-account issue.
Access the Full Article


Law360: To Avoid Wage-Hour Risks, Use Ounce Of Prevention

August 2010

Law360, New York (August 09, 2010) — Ask almost any employment lawyer where case loads are growing fastest, and you probably won’t be surprised to hear about the explosive increase in the wage-and-hour arena.

Virtually any viewer who has switched on late-night television likely has been barraged by a string of attorneys’ wage-and-hour commercials and public service announcements from the U.S. Department of Labor’s “We Can Help” wage-and-hour awareness campaign. The growing public awareness of wage-and-hour claims may even trigger more lawsuits and even bigger resulting settlements.
Access the Full Article


Atlanta Journal-Constitution: Lawyers Seek More Work-Life Balance; Firms Accommodate Them

August 2010

By day, Katie Birmingham is all about her inner foodie, as chef-owner of her Atlanta eatery, Noon Midtown. By night, Birmingham’s a barrister for Counsel on Call, a law firm that gives its network of lawyers the choice to take on as much or as little legal work as desired.

Though she loves the law and has practiced since 2003, Birmingham loves cooking just as much, and left the big Atlanta firm Kilpatrick Stockton in 2008 to have the flexibility to do both.

Cooking is such a strong passion for me; it always has been,” she said. The flexible scheduling with Counsel on Call “gives you a little bit more control over your time and, as a consequence, more control of your life.”
Access the Full Article


Human Resource Executive: DOL’s Game-Changing FMLA Revisions

July 2010

New guidelines from the Department of Labor portend a change in how organizations may deal with which employees are eligible to take unpaid FMLA leave. What does HR need to know to remain compliant?

Last week, the U.S. Department of Labor expanded the definition of “son and daughter” under the Family and Medical Leave Act (FMLA). The result could be a game changer for employers on a few levels.
Access the Full Article