8 Fundamentals of a Civil Treatment Workplcae
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From the Blog

Can training really change behavior?

An effective training solution should reduce uncivil behavior and reinforce good behavior. It sounds like a practical plan, but how can you make sure your training is really changing behavior? At ELI®, we have identified four necessary components for achieving true and lasting behavioral change: Awareness of the behavior that needs to be changed Motivation to change that behavior An interactive and memorable training experience Reinforcement that is consistent, encouraging, and ongoing Awareness and motivation Awareness of the behaviors that require change and the motivation needed to make those changes make up the foundation of a successful training experience. It’s… more >