Civility Rules by Stephen Paskoff
8 Fundamentals of a Civil Treatment Workplace

From the Blog

Three ways to become a proactive EEO practitioner

When a complaint comes forward at government agency its first stop will likely be the EEO office. Clearly, addressing the stated claim is an important task of the EEO investigator and the claim must be taken seriously. Unfortunately, some agencies behave as if the sole responsibility of the EEO office is to process complaints. To be proactive and do more than investigating complaints, leaders must be engaged with EEO professionals as partners in the process to address the underlying behavior. More than Complaints To fully address a complaint it’s important for the organization to look at the root cause. Many… more >